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February 08, 2012 Website
Upcoming Events 125 June 12-15, 2012 Concession Bites
Ron Athey Award
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2012 NACC Annual Conference 53 Days left to register at the reduced rate. 2012 Conference Tentative Schedule 2012 Conference Mailer 2012 Conference School Member Registration 2012 Conference Vendor Member Registration Printed Form: Join the NACC Online Form
Some Recent Press and Video Presentations
Click image to view article. Must have Adobe Acrobat reader to view. Link to video: Oregon All Access: Food and Hospitality Link to video and article: Autzen concessions have Northwest taste Link to video: Experience: Autzen Yelp review of UO's PK park. Local media regarding the Matthew Knight Arena. HOTEL AND CONFERENCE HEADQUARTERS Hilton Eugene & Conference Center66 East 6th Avenue, Eugene, Oregon, United States 97401-2667 Book a room from our block of rooms at: Hilton Eugene. The special room rate will be available until May 18th or until the group block is sold-out, whichever comes first. The Hilton Eugene Hotel Conference Center is ideally situated in the heart of downtown Eugene, Oregon (EUG) just minutes from I-5 (Interstate 5) and nearby Springfield, Oregon. Eugene, OR is home to the University of Oregon Ducks and is also known as ‘Track Town USA’ and ‘The World’s Greatest City for the Arts and Outdoors’. Our Eugene, Oregon hotel is located just minutes away from the U of O campus, Autzen Stadium, Hayward Field, PK Park, Matthew Knight Arena, Lane Events Center and Fairgrounds, adn adjacent to the Hult Center for Performing Arts. Our Eugene, OR hotel offers WIFI, complimentary business center, complimentary shuttle service to and from the Eugene Airport and is located two blocks from the Amtrak station. The Hilton is located in the city center and the Eugene shopping district. Nearby shopping is just blocks from the hotel and include 5th Street Public Market, downtown boutiques, as well as Valley River Center Mall, Oakway Mall, and Gateway Mall. The downtown Hilton is in the heart of the Eugene city arts district adjacent to the Hult Center for the Performing Arts, home of the Eugene Symphony, Eugene Ballet Company, Oregon Mozart Players, Eugene Opera, Oregon Bach Festival, Eugene Concert Choir and Jacobs Art Gallery. There are also many art galleries and performing arts centers within walking distance, including the SHEDD Institute for the Arts and McDonald Theater. AIRPORT & TRANSPORTATION DIRECTIONS Arrival by air Mahlon Sweet Field Distance from hotel: 9 mi. Directions: HWY 99 TO DOWNTOWN, HWY 99 BECOMES 7TH AVENUE; HILTON IS ON CORNER OF 6TH AND 7TH AVENUE AT OAK. Transportation to and from the Airport Portland International Airport Distance from hotel: 126 mi. Arriving at Hotel by car From Interstate 5: Take Exit 194B onto I-105. Stay on I-105 for 3 miles. I-105 ends at 7th Ave. Turn left on 7th Ave and continue straight for 7 blocks. Turn left on Oak St and again left on 6th Ave. Hotel entrance is immediately on the left. GROUP OUTINGS SAND RAIL DUNES EXPERIENCE We have a one of a kind activity for our member/vendors this year, a dune buggy at the Oregon Dunes. Tuesday, June 12th at 7:00 am we will leave the Hilton Hotel for the Oregon Coast. We have 4 seven passenger dune buggies reserved for a thrilling one ride out on the dunes. Take a fantastic Oregon Coast dune buggy tour on our 7 passenger Long Travel Sand Rails. With over 20” of suspension travel and plenty of horsepower, our professional drivers will take you on an exhilarating dunes ride. These 300’-500’ towering, deceiving dunes will excite and impress you. The 1 hour tour includes 19 miles of dunes and 1 mile of beach, view an impressive natural wonder of endless shifting sand, unique tree islands, various wildlife and the spectacular Siuslaw River. Our professional drivers will show you a great time while you travel across miles of dunes. Our one hour dunes tours also include traveling down our Pacific Ocean beach. Before heading back to Eugene we will stop for lunch along the coast and have time to wonder through a few little shops. The cost per person for the day at the coast is $100. Only the first 28 members to register and pay for the trip will be able to go on this exiting trip. MEMBER/VENDOR GOLF A member/vendor scramble golf outing will be held at Shadow Hills Country Club on Tuesday, June 12th vans will leave the hotel at 7:30 am. The cost will be $100 per person which will include range balls, cart, lunch and two beverages. Registration and fees must be received by May 7th, 2012. At Shadow Hills Country Club, we take our golf seriously and ourselves lightly. You will be delighted by the genuine openness of an inclusive private club where the individual, family, and community are all celebrated. What you’ll get here is a great golf game on a mature course in a beautiful, rural setting with true camaraderie and a family-friendly social community, without the restrictions of traditional country clubs. You are welcome here. We welcome members of all types and players of all skill levels who are passionate about the game. Take a look at our website: www.shadowhillscc.org/ EVENING ACTIVITIES (for both members and vendors) WELCOME RECEPTION The member/vendor welcome reception dinner is being held at the Autzen Staduim Club Room. The view of the valley, cascade mountains from the football stadium club is spectacular. The club was added to the 56,400 seat stadium when it was expanded in 2002. Dinner will include pacific northwest favorites from one of Eugene local catering companies. A relaxing evening at the club will be a great opportunity to catch up with other NACC members and vendors. MEMBER/VENDOR DINNER WEDNESDAY After a day of education sessions and our annual tradeshow we will have an opportunity to stretch our legs and learn a little bit about local businesses. We will be stopping by a local coffee roaster, Vineyard and finish up at the Ninkasi Brewery where we'll have a tour of the small brewery and partake in their tasting room. Dinner will be served on the outdoor patio at the brewery. MEMBER/VENDOR DINNER THURSDAY Our Thursday night dinner will be held at the Oregon Electric Station Restaurant and Lounge. This historic location is a great way to finish off the day of education sessions. We will be sitting down to a gourmet dinner with entrée choices such as Prime Rib, Salmon, Chicken Cordon Blue, Penne Primavera, and Sweet Pepper Ravioli. Here is a link to the history of this historic location: Oregon Electric Station UNIVERSITY MEMBER PRIZES Members will have to answer questions about conference sponsors during the trade show. Those members that get all of the questions answered will exchange their completed answer sheet for a numbered ticket at the end of the trade show. The University of Oregon is in the back yard of Nike and members can look forward to leaving Eugene with few nice Nike gifts. EDUCATIONAL/INTEREST SESSIONS New Member Orientation - Hosted by Hope Kaser, Past President of the NACC, and Theresa Traulsen, Executive Director of the NACC as well as other NACC Board members. This will be an open forum for all members. We encourage all new members to participate and ask any questions they have regarding the NACC organization or about concessions food service in general. The orientation will be held in the hospitality room at the host hotel. Concession Management Sales Survey - Fill out the entire survey, online for 2012, and you will receive one printed copy at the conference. You can fill in the information throughout the year online at the NACC web site, on the members only side of the site. The online system will enable you to begin entering information into the system, save what you have and then continue entering or update information at a later date. The deadline to have a completed survey entered is MAY 16th 2012. Late information will not be included in the printed copy but will still be available online. Access to either printed and/or online survey results will only be provided to members who have entered a complete survey and are in good standing with their membership. Open Forum - This session will be facilitated by Bill McQuerry - University of Arizona - If there is a topic that you would like to discuss with your concession peers, forward the topic to the NACC office via email, fax or phone and we will add it to the open forum session. Email: info@nacc-online.com Fan Experience - Discussion will include defining ‘fan experience.’ How to best utilize your resources to provide the ultimate experience for your fans. Suite Catering - How to build a catering business with minimal infrastructure and personnel resources. Tips and insights from an operation that has done both. Opening a new facility - Topics will include anticipating equipment and staffing needs, working with contractors to get your desired results and forecasting sales to be ready for your opening. Discussion will also include the importance of a dry-run with staff and vendors. Alcohol Sales - Speakers will address importance of strong relationships with local liquor control agency, alcohol monitoring and non-profit serving. What you need to know to safely and effectively use non-profits to serve alcohol. Volunteer Recruitment/Retention - How to effectively recruit non-profit organizations. Rules of thumb for determining an ideal fit between a non-profit organization and your operational needs. Tips for ensuring longevity with your non-profit organizations. Going Green - Speakers from University of Oregon and local waste management company will discuss challenges and rewards of starting a “green” program at your school. Topics will include deciding the scope of the program, program implementation, purchasing practices and using local vendors and products to reduce your environmental footprint. Credit Cards - Discussing the importance of accepting credit/debit cards in a cash-free society. How to determine when to start accepting credit cards, return on investment/paying for your equipment, post-event settlements and credit card company processing fees. Menu Diversity/Selecting a menu - Speakers will discuss the importance of speed of service; limiting menu choices to get your customers through the line more quickly. Also discussed will be how much menu variety is too much? When and should we be offering food choices for fans with food allergies or restricted diets? Social Media - Discussion topic will be what place do social media have in the concessions world? Can Facebook and Twitter be used effectively to help increase awareness of menu variety, promote your stand locations and food quality and will this ultimately increase your sales? Virtual Trade Show We know that travel budgets are tight, so for those members who are unable to attend the annual conference at the University of Oregon this year we have partnered with some of our trade show vendors to create a virtual trade show. TRADE SHOW The trade show will be held on the upper concourse at the new Matthew Knight Arena Wednesday on June 13, 2012 from 11:00 am to 2:00 pm. Because we don't schedule any other events at this time, vendors will have the undivided attention of the University members. We will be drawing University member names every half hour on the trade show floor and giving away great prizes including a few from Nike! NEW FOR 2012 We are inviting NACC members to bring a University Athletic Department representative to our conference. We are structuring our education programming to include several topics and speakers that will be of interest. UNIVERSITY CONCESSIONS MANAGER TRAINING COURSE (UCMT) The following is a brief outline of what this course will cover during the three days. You will learn about sales forecasting to setting management goals to measuring results and taking corrective actions. Also recruiting, interviewing, training, retaining experienced employees along with improving communication and people management. We will cover managing Concession stands including inventory controls and sales reporting. Also cover catering including menu management, break even analysis, salesmanship to set up basics. We take you into financial reporting. Here you will cover basic accounting then move into purchasing and weekly, monthly, quarterly and annual financial reports then finish up with budgeting and forecasting. Each day will end with a quiz on that days material. Each morning, after the first, begins with a review of any question that students may still have from the previous day. The fee for this educational course is $500 and available to all NACC members both Universities as well as Vendors. We will provide a class manual and provide snacks each day for all attendees. If your University or company have 3 or more members participating in this class we will provide a discount price of $450 per member. In order to hold the class, we need to have at least 6 students registered by April 16, 2012. Cancellation Policy 90 days prior to conference: 75% refund For more information, contact: Theresa Traulsen Future Conference Host locations: Future Locations: Indiana University, 2013 Last Updated: January, 2012 Visited: | ||
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